Contact Us

Your Trusted Partner for Timepiece Excellence

Whether you have questions about our services, need advice on maintaining your watch, or wish to book a consultation, we’re here to assist. Let us help preserve the brilliance of your cherished timepieces.

Visit Our Atelier:

Experience bespoke service in the welcoming environment of our atelier. Explore our space, meet our watchmakers, and see how we bring the art of watch restoration to life.

Address:

390 Victoria Street #01-51/52 Golden Landmark Shopping Complex Singapore 188061

Opening Hours:

Monday to Friday: 11:00 AM – 6:00 PM
Closed on:
Saturdays, Sundays and Public Holidays

Send Us A Message

Call Or WhatsApp Us:

Experience bespoke service in the welcoming environment of our atelier. Explore our space, meet our watchmakers, and see how we bring the art of watch restoration to life.

Company: (65) 9627 9002

Why Choose Chuan Watch Horology?

Your watch deserves the finest care, and at Chuan Watch Horology, we combine precision craftsmanship with unparalleled service excellence.

  • Decades of Expertise: Our Swiss-trained watchmakers specialize in servicing luxury brands like Rolex, Patek Philippe, and Audemars Piguet.
  • Authentic Components: We use only genuine parts for repairs and servicing, ensuring your timepiece remains true to its heritage.
  • Extended Warranty: Each service is backed by our comprehensive 1-Year warranty.
  • Personalized Attention: Every watch is unique, and so is the care we provide.

 

Trust us to preserve your watch’s legacy with the precision and respect it deserves. Contact Us Today!

Why Choose Chuan Watch Horology?

Do I need an appointment to visit your atelier?

Walk-ins are welcome, but we recommend scheduling an appointment for personalized service.

Service times vary depending on the complexity of your watch and the avialability of the spare parts for more exclusive models. Typically, services range from 10 to 21 days.

Yes, we service vintage timepieces for select brands and models. Please contact us with your specific watch details for assessment of serviceability.

We service a wide range of luxury brands, including Rolex, Patek Philippe, Audemars Piguet, Omega, and more.

Yes, we provide a 1-Year warranty on all serviced watches.

The recommended service intervals vary by brand and usage. For most luxury watches:

  • Mechanical watches: Every 4 to 5 years to maintain optimal performance and prevent internal wear.
  • Quartz watches: Once every 18 months years for battery replacement and water resistance checks.

If your watch is used in extreme conditions, such as diving or regular exposure to water, more frequent checks are advisable.

The cost of a watch repair depends on the complexity of the service required. Factors include:

  • The brand and model of the watch
  • The type of service (e.g., complete overhaul, maintenance service, or bracelet refinishing)
  • The need for specific rare replacement parts for vintage models. 

Contact us for a personalised estimate.

There are several signs your watch may require expert attention:

  • Timekeeping irregularities: If your watch is running too fast, too slow, or stops unexpectedly.
  • Reduced power reserve: For automatic watches, if it stops running sooner than it should after being fully wound.
  • Water resistance issues: Condensation inside the crystal or loss of resistance after water exposure.
  • Stiff or unresponsive crown/pushers: Difficulty winding or setting the time.
  • Visible wear and damage: Scratches on the case or crystal, worn-out straps, or loose bracelets.

If you notice any of these issues, schedule a consultation with our experts to prevent further damage.

Ready to Care for Your Timepiece?

Entrust your watch to experts who understand its craftsmanship and legacy. Whether it’s a complete overhaul, water resistance testing, or case refinishing, Chuan Watch Horology is here to preserve your timepiece’s brilliance.